How do we get password reset?

This forum provides the support of Dezhi Mainframe systems. Please post your questions about logon, usage of our mainframe environment.

Moderators: sysprog, prino, sfan, steve-myers, Tim001

How do we get password reset?

Postby nclouston » Sat 13 Jan 2018, 22:10

The self-service facility was disabled a few weeks ago - pending an upgrade. For new IDs we are requested to contact Admin. But I need a password reset - mine expired, I changed it and promptly forgot what it was - the old grey-matter is getting just that - old! I have fired off a couple of emails but nothing back? Am I going to have to wait until the self-service is back or will someone actually get round to it? Useid is nicc just in case.
nclouston
 
Posts: 68
Joined: Fri 09 Apr 2010, 17:55

Re: How do we get password reset?

Postby steve-myers » Sun 14 Jan 2018, 00:31

Nicc, it seems to me the self service service has been down for far too long. I hope whoever is trying to fix it finds a solution to help all of us.
steve-myers
 
Posts: 472
Joined: Tue 04 May 2010, 15:43

Re: How do we get password reset?

Postby RSI01DD » Thu 08 Mar 2018, 13:18

Hi Steve Myers.
Could you please reset my password for TSO (RSI01DD).
Thanks
Dan D
RSI01DD
 
Posts: 4
Joined: Thu 13 Dec 2012, 01:39

Re: How do we get password reset?

Postby steve-myers » Thu 08 Mar 2018, 15:14

No. The problem is we have no way of knowing that you are the actual owner of of the userid. Not that the TSO self serve, if they ever get it working again, is all that great but by tying the TSO userid to the e-mail used when it was registered is a limited proof of ownership.

Similarly, the admins will not create TSO userids, for the same reason; the userid will not be connected to the self service mechanism.

What's more, the userid was last used in 2015! It should have been deleted more than a year ago! It survived because it's in the list of users that are exempt from the requirement they use the system at least once a year.
steve-myers
 
Posts: 472
Joined: Tue 04 May 2010, 15:43


Return to Dezhi systems: Mainframe

Who is online

Users browsing this forum: No registered users and 1 guest